Administrator
The 'Administrator' in iVendNext is above the System Manager and has all the rights and permissions for an iVendNext account.
A System Manager also has permissions to most items in the system, but the Administrator has unrestricted access. The administrator ensures that the overall functioning of the iVendNext system meets the needs of the organisation.
If your iVendNext account is cloud-hosted with us, then you won't be able to access your iVendNext account as an Administrator.
For cloud-hosted account, upgrades are managed from the backend. We reserve admin login credentials with us so that we can upgrade all the customer's iVendNext accounts from the backend.
Since on a single server, we may host many customer's iVendNext accounts, as a security measure, we cannot share the credentials for administrator account with any cloud-hosted user. (an exception would be if you purchase a large number of users and your account is exclusively hosted on one server).
For self-hosted on-premises accounts, the admin credentials are with the account user.