Loyalty Special Days

Introduction 

iVendNext Loyalty is a comprehensive points and rewards application designed to enhance customer acquisition, engagement, and retention. It is part of the iVendNext Retail suite and offers a flexible system for managing loyalty points, which can be accrued through purchases, visits, or other activities. These points can be redeemed for various rewards, such as discounts or gift items, across different channels.

Special Days 

Special Days in a loyalty program are specific dates or periods when members receive extra benefits or rewards. These special days help keep members engaged and make them feel valued, encouraging continued loyalty to the brand. These can include:

Birthday Rewards: 

Members receive special discounts, free gifts, or bonus points on their birthdays.

Anniversary Bonuses: 

Celebrating the anniversary of a member's enrollment with exclusive offers or additional points.

Member-Only Sales: 

Exclusive sales events for loyalty program members, often with significant discounts.

Holiday Specials: 

Extra rewards or promotions during major holidays like Christmas, New Year and so on

Double Points Days: 

Specific days when members earn double the usual points for their purchases.

These special days help keep members engaged and make them feel valued, encouraging continued loyalty to the brand.

Steps to setup Loyalty Special Days in iVendNext 

The steps to setup Loyalty Special Days in iVendNext are explained below:

Navigate to: Home > Loyalty. Then under the Loyalty Program section click on the Loyalty Special Days shortcut. 

This will open the Loyalty Special Days List View screen. 

Click on the Add Loyalty Special Days button. This will take you to the New Loyalty Special Days Setup screen. Fill in the required information including the mandatory fields on the New Loyalty Notification Setup screen. All the mandatory fields are marked with red asterisks.

Specify a code and description for the Loyalty Special Days.

Select a value from the drop down list for the following (mandatory) fields:

• Loyalty Program

Pick a date from the Calendar pop up screen. This will be the Special Date.  

Once you have filled in the required information including the mandatory fields on the New Loyalty Special Days Setup screen click the Save button, to save the data and exit the screen. 

This will create a New Loyalty Special Days Setup and will start to appear on the Loyalty Special Days List View screen. 

New Loyalty Special Days Screen Explained 

The various fields on the New Loyalty Special Days screen are explained below:

Code

Specify a code for the loyalty notification. A unique code of a maximum 20 alphanumeric characters can be entered.

Description

Specify a description for the loyalty notification. A maximum of 50 alphanumeric characters can be entered.

Loyalty Program

Select a Loyalty Program from the list displayed. In case you don’t see your preferred Loyalty Program in the list displayed, you can choose to create one by clicking on the option - Create a New Loyalty Setup.

Special Date

Select a date from the calendar pop up. The date is displayed in the MM/DD/YYYY format. 

Active

Check this box to mark the Loyalty Special Days active.