Customer Display Control
Introduction
Custom Display Control refers to a user-defined element or component that can be added to the POS interface to display specific information or perform particular functions tailored to the business's needs. By leveraging Custom Display Controls, a retail business can create a more efficient, user-friendly, and adaptable POS system that better meets their operational needs.
Key Aspects
Some of the key aspects of custom display control in a Point of Sale are mentioned below:
Some of the key points about its significance are listed below:
Customization:
Custom Display Controls allow businesses to tailor the POS to their unique requirements. This can include adding specific data fields, buttons, or visual elements that are not part of the standard POS setup.
Enhanced Functionality:
By implementing Custom Display Controls, businesses can enhance the functionality of their POS. For example, they can add controls to display promotional messages, customer loyalty information, or real-time inventory updates.
User Experience:
Custom Display Controls can improve the user experience by providing more relevant and useful information directly within the POS interface. This can help streamline operations and make the system more intuitive for users.
Integration:
These controls can be integrated with other systems and databases, allowing for seamless data exchange and more comprehensive information display. For instance, a custom control might pull data from a CRM system to show customer purchase history.
Flexibility:
POS that support Custom Display Controls offer greater flexibility, enabling businesses to adapt quickly to changing needs and market conditions by modifying or adding new controls as required.
1. Steps to create an Custom Display Control
The steps to create an Custom Display Control are explained below:
Step 1. Navigate to Home > Retail. Then under the POS Interface & Controls section click on the Custom Display Control shortcut.
This should take you to the Custom Display Control List View screen. This List View screen displays data in a list format where each row represents a Custom Display Control.
Step 2. Click on the Add Custom Display Control button in the top right corner. This will open the New Custom Display Control screen. All the settings pertaining to your Custom Display Control can be configured from this screen.
Fill in the details on the New Custom Display Control screen including the mandatory fields. Click the Save button to save the changes and exit the screen. The screenshot below depicts a Customer Display Control - IN - Transaction Mode.
2. Customer Display Control Screen Explained
The various fields in the Customer Display Control screen are explained below:
Control Name
Specify the Control Name. Control Name refers to the specific label or designation given to a control element that is displayed on the customer-facing screen. This name helps identify and describe the function or purpose of the control, making it easier for both the system and users to manage and interact with the display. Some of the key points about its significance are listed below:
Identification:
Control Names provide a clear and concise way to identify different controls on the customer display. For example, controls might be named "Total Amount," "Item Description," or "Promotional Message."
User Interface:
In the customer display interface, Control Names are shown to help customers understand the information being presented. Clear and intuitive names improve the overall customer experience by making the display more user-friendly.
Configuration and Customization:
Control Names can often be customized to fit the specific needs of a business. This allows businesses to tailor the customer display to their unique processes and terminology, ensuring that the information is relevant and easily understood by customers.
Documentation and Training:
Control Names are used in system documentation and training materials to help staff learn how to use and configure the customer display effectively. Consistent naming conventions make it easier to create and follow training guides.
Error Handling:
When issues arise, Control Names help in diagnosing and resolving problems by clearly indicating which part of the display is affected.
By using descriptive and consistent Control Names, businesses can enhance the clarity and functionality of their customer displays, ensuring a better experience for both customers and staff.
Select Editor
Select the Editor from the drop down list. Your options are:
Text Editor
HTML Editor
Print Format
Text Editor
A Text Editor is a tool that allows you to input, edit, and format plain text. This can be used for creating and modifying text-based content that will be displayed on the customer-facing screen.
Some of the key features of a Text Editor are listed below:
Basic Formatting:
Options to bold, italicize, underline, and change the font size of the text.
Content Editing:
Ability to add, delete, and rearrange text.
Simple Interface:
Typically provides a straightforward interface for quick and easy text modifications.
HTML Editor
An HTML editor is a more advanced tool that allows you to create and edit HTML code. This is useful for designing and customizing the layout and content of the customer display with greater precision.
Some of the key features of an HTML Editor are listed below:
HTML Coding:
Ability to write and edit HTML tags and elements.
Preview Functionality:
Often includes a preview pane to see how the HTML content will look on the customer display.
Advanced Formatting:
Supports embedding images, links, and other multimedia elements to enhance the display.
Print Format
Print Format refers to the layout and style in which information is printed or displayed on the customer-facing screen. This includes the arrangement of text, images, and other elements to ensure clarity and readability.
Some of the key features of a Print Format are listed below:
Template Design:
Predefined templates that dictate how information is structured and presented.
Customization Options:
Ability to modify templates to fit specific business needs, such as adding logos, changing fonts, and adjusting spacing.
Consistency:
Ensures that all printed or displayed information follows a consistent format, enhancing the professional appearance of the customer display.
Data
Use this field to enter the data pertaining to the Text Editor, HTML Editor, or Print Format.
