Split Tender and Layaway

Split tender pays one sale with more than one method at once, and layaway takes a deposit on goods a customer collects later. Both have their own screen, both need a connection, and both are refused offline. See Working Offline.

Split tender

A split settles one sale across several methods in a single submit. You compose the legs on the device and settle once they cover the amount due.

Exact cover

The legs must match the amount due precisely. The screen refuses to settle until they do, and it names how much is short or over. Because the cover has to be exact, no change can be expressed.

Cash cannot join a split

Change is the point of cash, and a split expresses no change, so cash cannot be one of the legs. The two kinds of till refuse for different reasons and with different sentences:

On a drawerless till, a cash leg sends the whole sale to a register. Take no money on the phone first.
On a drawered till, a cash leg is refused because a split carries no change. Take the whole sale in cash on the payment screen instead, or send it to a register.

What the legs can be

A split is made up of redemption tenders, on account, and a card leg where your store runs an integrated terminal. Typed card details are not accepted in a split, so on a store that records cards on its bank's terminal a card cannot be a split leg. See the card boundary in Cash and Card.

Other things worth knowing:

Each leg has its own retry key, minted once, so a reload can never push a leg twice.
One authorization settles one leg. A reference already used by another leg is refused.
Your store can cap how many ways a sale may be split. Unset means no limit; over the cap, the refusal names the store's policy.
A converted quotation is paid in one payment, so it cannot be split.
Abandoning a split reverses every leg already taken. Walk away and nothing stays captured.
A leg already taken blocks sending the sale to a register, and blocks a plain single payment, until you finish or release it.

Layaway

A layaway plan is an order plus a payment. The deposit books as a customer advance, and no revenue or stock moves until the goods are collected. Opening and running a plan needs the layaway permission.

Opening a plan

A plan needs a named customer. A layaway keeps goods aside for weeks, so a walk-in is refused.
The deposit must meet your store's minimum. The minimum is re-checked on the server, not just suggested on the screen.
A cross-store basket cannot lay away, and a gift-card line cannot lay away. Each is refused up front.
A deposit takes a card and nothing else. Gift card, store credit, loyalty, and on account are not offered for a deposit. On a store that records cards on its bank's terminal, the typed card route is closed too, so the deposit is taken at a register.

The plan builds a schedule for you, and its rows add up to the plan total exactly, with any rounding residue on the final row.

Instalments and settling

An instalment is taken by card. Cash instalments are not taken on the device and go to a register. On a store that records cards on its bank's terminal, the card route is closed too, so both routes lead to a register today.
Settling reads the card entry and nothing else. A plan that picks up serialized or batch-tracked goods needs a register to pick the units.

When a plan ends

A cancellation works out a fee as your store's configured share of what was collected, capped at what was collected. What remains is the refund owed. The refund is not paid on the device: it is paid at a register, from the register's own drawer. The plan stays open until that refund is booked, and it closes only when the booked refund matches what was owed. A mismatched amount leaves it open with a reconcile flag.
A forfeiture is an operator tapping a control. Nothing forfeits a plan automatically, and nothing scheduled cancels or closes one. A plan left alone stays open.
The forfeit control is always shown on an active plan, whether or not the plan is past its window. Tapping it does nothing until the plan is genuinely past its window. A tap that appears to do nothing is the eligibility check, not a broken screen or a missing button. Never read whether the control is present as whether the plan is eligible.

Turning layaway off at the store closes new plans only. Plans already open stay collectable and settleable. The deeper policy behind deposits, cancellation fees, and forfeiture accounts is set up in the back office.

Retail Layaway Plan

Each plan opened on the till is also a record in Retail Layaway Plan in iVendNext Desk, named L-0001, L-0002 and so on. Use it to see where a plan stands, what is owed and what happened to it. Plans are opened and run on the till, so most of the record is filled in by the system. Retail Managers can change a plan's policy fields, and Retail Cashiers can read plans.

A plan's Status moves along these paths only, and a finished plan never goes back:

Status	What it means	Can move to
Awaiting Deposit	A cash deposit has been sent to a register and has not been taken yet.	Active, Cancelled
Active	The plan is running.	Cancel Requested, Cancelled, Forfeited, Completed
Cancel Requested	A cancellation was asked for, and its refund is waiting to be paid at a register.	Cancelled, or back to Active if it is withdrawn
Cancelled, Forfeited, Completed	The plan is finished.	Nothing

Change a plan's status from the till. The screen refuses a move the plan may not make, such as closing a cancellation before its refund is booked.

Field	What it tells you
Customer, Customer Name, Company	Who the plan is for, and which company it belongs to. A plan's customer, company, order and sales order cannot change once set.
Originating POS Profile	The store's till profile the plan was opened on.
Order Invoice	The sale on the till that opened the plan.
Sales Order	The order for the plan. Its total minus the deposits paid is the balance owed.
Parked Draft (cash deposit at till)	The order sent to a register for a cash deposit. The plan starts when that register takes it.
Recalled Into (Till Order)	The register order the parked deposit was recalled into. Filled in automatically.
Plan Total, Deposit Amount	What the plan comes to, and the deposit taken.
Minimum Deposit %	The store's minimum deposit, fixed when the plan was created.
Schedule	The instalments: for each one, its label, due date, amount and status, the sale that paid it and the date it was paid. The rows add up to the plan total.
Cancellation Fee %	The share of what was collected that is kept when the plan is canceled.
Forfeit After (days past final due)	How many days after the final due date the plan may be forfeited.
Forfeiture Income Account	The account the kept money is booked to when a plan is forfeited.
Cancelled On, Cancel Refund Invoice	When the plan was canceled, and the refund that was booked for it.
Forfeited On, Forfeiture Journal Entry	When the plan was forfeited, and the entry that booked the money kept.
Forfeiture State	RECOGNIZED means the kept money is booked. RECOGNITION PENDING CONFIG means it was not booked because no income account was set when the plan ended; an account set afterwards does not book it, so set the account before plans end. A (multi-currency) ending means the plan's currency differs from the company's.
Completed On, Settlement Invoice	When the plan was settled, and the sale that settled it.

The deposit rules, the cancellation fee and forfeiture are explained above, under Opening a plan and When a plan ends.

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