A single reference for everyone who configures, uses, demonstrates, or implements the iVendNext AI Gateway.
This guide explains the iVendNext AI Gateway from end to end. It covers every screen and setting, the full library of capabilities, the business rules and validations behind each one, the reports it can run, and a complete playbook for consultants and partners who position and implement the product.
It is written for four audiences. Read the parts that match your role:
| If you are a… | Start with |
|---|---|
| Store or finance user | Core concepts (4), Connecting your AI assistant (7), Step-by-step walkthrough (20), Use cases (21) |
| Administrator | Roles & access (6), Settings screen (8), Tool management (10), Audit log (18) |
| Consultant or partner | The full guide, then the Consultant Playbook (22) and Demo Script (23) |
| Power user / analyst | Reports (14), Advanced analysis (15), Dashboards (17) |
A note on terminology. Throughout this guide, "iVendNext" refers to your retail management platform. "AI assistant" refers to the conversational AI application your team connects, such as a desktop or web AI client. "AI Gateway" refers to this product, which sits between the two.
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