Core concepts

Eight terms that appear throughout this guide. Learn these and the rest follows easily.

Concept	What it means
AI assistant	The conversational AI application your team already uses, connected to iVendNext through the AI Gateway. Common choices are a desktop AI client and a web-based assistant.
Tool	A single, well-defined action the assistant can perform, such as "list documents" or "generate report". The AI Gateway ships a fixed set of these. The assistant chooses the right tool for each request.
Skill	A reusable instruction written by an administrator that teaches the assistant how to do a specific job well. The assistant pulls a skill on demand when it needs deeper guidance.
Prompt Template	A saved, parameterised question that a user can pick and fill in, instead of typing a long request from scratch. For example, "Sales Analysis" with a time period and focus area.
Capability pack	A group of related tools that an administrator can switch on or off as a unit. The Core pack is always on; analysis and visualisation packs are optional.
Document type	A kind of record in iVendNext, such as Sales Invoice, Customer, or Item. The assistant works with these by name.
Audit log	The permanent record of every action the assistant performed, including who, what, when, and the outcome.
Secure connection	The authenticated link between the AI assistant and iVendNext. The assistant signs in as a real iVendNext user and never sees that user's password.